The built environment is powered by a myriad of complex systems that enable businesses, buildings and people to operate effectively. Arup specialises in helping clients cut through the hype and supporting clients to identify and capitalise on the potential opportunities presented by advancements in technology. Our suite of services cover everything from early-stage advisory and business case development, through service and technical design, programme management, and operational readiness.

Advising on and implementing the information and communications technology your business or organisation depends on, is a core part of our service. From network infrastructure to helping to ensure your data is secure, we can design the technology programme your organisation needs. Our areas of expertise span from: ICT facilities, cabling infrastructure, wired and wireless networking, cybersecurity, operational telecommunications (Ops Comms) and station information and surveillance systems (SISS).

How we help you

Technology and strategy advisory

With the increased hype around new technologies available, it is hard to understand what digital solutions might work best for your business or organisation. Adopting and embedding new technologies in organisations come with its own challenges, such as the potential impacts of new regulation and benefits realisation from the implementation of new technologies.

We work with clients to understand their business challenges, identify their requirements, and set the direction and approach on how and which digital technologies will help achieve their desired commercial, operational, and technical outcomes.

Whether it’s integrating the latest wireless technology or upgrading existing technology solutions we will create the tailored roadmap to a safe and digitally-driven organisation.

We respond to bespoke client needs and challenges relating to digital technologies. This could be assisting in achieving compliance with relevant standards and regulations or assessing and recommending a specific digital technology.

Recent projects include defining the fixed and mobile telecom services required to create a highly connected community and enhance operations for a 67ha redevelopment and selecting an operational communications system that could be aesthetically integrated into a new R&D facility.

Digital technology design

Developing, deploying and gaining ongoing value from digital technology is central to any successful business or organisation. We produce integrated technology designs that support our client’s businesses on day one and long into the future. We design and specify digital technologies our clients require from concept through to detailed design and construction. 

Recent projects include designing the critical telecoms systems and infrastructure to enable safe and reliable railway operations, increased capacity and improved customer experiencedesigning the ICT infrastructure for a hyperscale data centre to support optimised operations and building/energy management.

Technology assurance

Using our deep technical expertise and sector knowledge, we help ensure that our clients’ digital technology infrastructure meets their needs and expectations. We provide clients with confidence that all stakeholder requirements are being met. Acting as a ‘critical friend’ we help identify potential risks and how these can be mitigated.

Recent projects include reviewing and approving the design documentation for 200+ digital technology systems at a major hub airport and witness testing and site acceptance of digital infrastructure and systems for a new fully-automated people mover.

Cyber security consulting

The frequency and potency of cyberthreats keeps growing, putting businesses and organisations at major risks of data and financial loss, as well as operational impacts and reputational damage. Corporate fortunes depend on finding a way to protect vital IP, while enabling people to work as frictionlessly as possible. 

We advise clients on all aspects of cybersecurity and resilience, adopting an approach that combines rigorous technological stress-testing with an understanding of the human and cultural factors.

Our consultants help identify potential vulnerabilities and recommend mitigation strategies, ensure compliance with critical regulations and standards, but also ensure the right response mechanisms are in place for future crises.

Our services include cyber risk assessments, strategy and programme development, due diligence, and training.